This Privacy Policy is meant to help you understand what information we collect, why we collect it and how we will communicate changes to you.
Swivel is neither a government nor police organization. It is a private initiative. Swivel’s goal is to continually improve public safety, without compromising your privacy or civil liberties.
Privacy and Civil Liberty rights are enshrined in the Swivel application. Swivel does not share any of your personal information unless compelled by a court order. Period!
Personalized/Individual settings such as radius of notification and incident filters are stored on Swivel’s fortified servers.
Swivel only collects and stores information that it requires to provide its services to users of its mobile app. Swivel does use the user’s GPS location and third-party mapping services but does not store the individual user’s GPS history. To optimize the user’s experience Swivel does buffer notifications from public safety providers and key community stakeholders for a 12-hour period. The data is automatically and permanently deleted after the 12-hour buffer period.
Addresses of interest selected by individual users are stored on Swivel’s fortified servers, until the user deletes or edits them from their app.
Swivel does not store, or archive, the user’s previous addresses of interest selections.
A user’s My Space selections and My Space private, internal codes entered in the app, are stored on Swivel’s fortified servers until the user deletes or edits them from their app. Swivel does not store, or archive, the user’s previous My Space selections or the user’s previous My Space codes entered.
If you choose to enable private groups or My Space features, the app asks for your email address and mobile phone number and sends a one-time verification code to each. Swivel stores your verified email address and phone number, associated with your device, to confirm that you are eligible for the private group your organization has authorized and to prevent duplicate or unauthorized registrations.
These features are optional. If you do not register, the rest of the app continues to work. Swivel does not use your email address or phone number for marketing and does not share them with advertisers. You can request that this information be deleted by using the contact form located on the Swivel website.
Swivel processes your device’s location information to provide public safety alerts, display incidents near you, and support map-based features within the app. Location data is used only to deliver the functionality requested by the user. Swivel uses your device’s GPS and may transmit location coordinates to third-party mapping providers solely for map display and routing functionality. Swivel does not sell location information and does not use location information for advertising purposes.
Foreground Location
When location permissions are granted, Swivel accesses your device’s location while you are using the application to identify incidents and notifications relevant to your selected area.
Background Location
Swivel does not collect or access location information when the application is closed or not in use.
Location Retention
Swivel uses your current location to deliver services but does not maintain a historical record of your device’s GPS location or movement history. Your most recent location is stored on Swivel’s fortified servers so that alerts can be matched to the area you are in. Each update overwrites the previous value, and previous values are not archived.
When you contact us through the Swivel website form, we do keep your name, email and phone number and the particulars you share with us for direct communication with you. This personal data is not correlated to your personal Swivel app on your mobile device. We do not share your personal contact information with public safety providers or with any third parties such as advertisers.
We may use the particulars of your communication with us to troubleshoot performance issues that you report to us. Furthermore, we may use your information to improve Swivel and/or to develop new features.
We do collect and receive aggregated, non-personally identifiable information which helps us understand how our users interact with Swivel’s features.
We use data for analytics and measurement to understand how many users are active within a community.
If you have questions about this privacy policy, or if you believe your privacy has been compromised in the course of using Swivel, please contact us using the form on the Swivel website.
The California Consumer Privacy Act (CCPA) requires specific disclosures for California residents. This Privacy Policy is designed to help you understand how Swivel handles your information.
The Swivel mobile app is compliant with CCPA. We have explained the categories of information Swivel collects. We have explained how Swivel uses the information and why Swivel collects this data. We have explained when and why Swivel may share your information. Swivel does not sell, lease or rent your personal information.
The CCPA also provides you with the right to request information about how Swivel collects, uses, and discloses your personal information. And it gives you the right to access your information and request that Swivel delete that information. Finally, the CCPA provides the right to not be discriminated against for exercising your privacy rights. You can request to update or delete your personal data by using the contact form located on the Swivel website. If you have questions or requests related to your rights under the CCPA, you (or your authorized agent) can contact Swivel by using the contact form located on the Swivel website.
Swivel may from time to time change the terms of this Privacy Policy. Substantial changes will take effect 30 days after Swivel has posted a system message to users notifying them of changes to the Privacy Policy; and notification on Swivel’s website, explaining the changes to the Privacy Policy alongside a comparison of the “old” and “new” versions of the Privacy Policy.
Other changes will take effect 7 days after their initial posting on Swivel’s website. However, if Swivel amends this Privacy Policy to comply with legal requirements, the amendments will become effective immediately upon their initial posting, or as required.
You agree to be bound by any of the changes made in the terms of this Privacy Policy. Continuing to use Swivel will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, you must avoid any further use of Swivel.
Last modified: October 15, 2026.